Pam Bridges

Pam Bridges

Guest Blogger at See Full Details
Pam has worked in the aged care sector for many years in a wide range of roles and is recognised as a leader in the field. She has represented the industry on Expert Reference Groups, Advisory bodies, and Ministerial working parties, and continues to be heavily involved in the activities of the State and National industry bodies.
Pam Bridges

Latest posts by Pam Bridges

Have you heard about these changes with Accreditation Reports! The Quality Agency announced that Consumer comments will be included in Audit Reports!

‘The CEO of the Quality Agency told the Play Up Conference in the week of 14 March that his organisation will be gathering and making public data from consumers and their representatives about the quality of care provided and the residents’ quality of life within aged care facilities.  He also advised that the data will be published on the Agency website as part of site audit reports from January 2017.

 Mr Ryan advised the Agency now planned to systematically capture consumer feedback using a validated interview tool and to include this in the site audit reports.’


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